FAQs

ADELAIDE’S LONG LUNCH PROMOTION HAS NOW FINISHED.
THANK YOU TO ALL OF VOUCHER HOLDERS WHO SUPPORTED OUR CITY AND NORTH ADELAIDE BUSINSSES DURING THE PROMOTION
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Yes, please see the full terms and conditions for Adelaide’s Long Lunch promotion. 

Your details were required to be registered on experienceadelaide.com.au between 9:00 am Monday 15 February and 11.59 pm Wednesday 24 February 2021. The draw of the ‘Adelaide’s Long Lunch Original Promotion’ which took place on 25 February. All successful recipients were emailed by 5:00 pm on Friday 26 February with their QR code. The ‘Adelaide’s Long Lunch Second Chance Draw’ will take place on Monday 3 May and we’ll email successful recipients by 5:00 pm on Wednesday 5 May with their QR code.

No, you will need to select lunch OR experience when you go into the draw for a $30 QR code voucher.

Vouchers can be used to:

  • make a complete purchase where the price is up to $30; or
  • subsidise a purchase where the value is over $30 (in which case you pay the difference).

Lunch Vouchers

  • Dine-in only, not available for takeaway
  • For establishments such as restaurants, cafes, pubs, bars, hotels, etc that serve food.
  • For lunch only, not meals outside the regular lunch menu hours
  • Food only, cannot be used for drinks (neither alcoholic nor non-alcoholic drinks)
  • Food trucks or temporary food vendors are not eligible.

Experience vouchers

  • Admission to attractions, tours or experiences
  • Cannot be used for ticketed events, movies, performances or festivals.
  • Experiences can be held throughout the day.

A full list of participating businesses in the CBD and North Adelaide will be available on experienceadelaide.com.au. There may be extenuating circumstances where a business can no longer take part and should that be the case we will update the website as soon as possible. This may be a result of the extension of the promotion, Adelaide’s Long Lunch Second Chance Draw, where some businesses did not extend their participation to Wednesday 30 June. Please be sure to check the most up to date list and contact the business to be certain

Some businesses may elect to only operate on certain days or only allow the QR code voucher to be redeemed on certain days. We’ll have any information they supply us included on the website. Please be sure to check each business listing to make sure you note any special conditions. You may wish to double check with the business before you arrive to redeem your $30.

No. While we’d love as many eligible food and experience businesses as possible to participate, there are some businesses who have not registered with us.

Adelaide’s Long lunch promotion is valid for the food component of lunch and experiences in the city. A participating bar may serve food at lunch time in which case you can redeem your voucher for the food component (not drinks). Coffee is also not part of Adelaide’s Long Lunch promotion but if a participating coffee shop sells food, you can redeem your voucher for this component of your purchase.

This depends on how the point of sale system is run at the business. Only one voucher can be used with each transaction – this is a technical system restriction. However, if the business is prepared to split the bill and charge each customer separately, multiple vouchers can be used. For example, four people go out to lunch and sit at one table. If each guest purchases their meal separately, they can use one voucher per transaction. If the business will not split the bill and only accept one payment, then only one voucher can be redeemed across the group.

The $30 QR code voucher can only be scanned once with a transaction. If you combine your payment, you can share the voucher but if you want to pay separately, it is not possible to share the $30.

First, please be sure the business is participating in Adelaide’s Long Lunch.

Some businesses ask for payment at the beginning, others at the end. When it is time to pay, you’ll need to present your QR code for the business to scan. Each voucher has a unique registration number, an expiry date and includes a QR code for scanning. The business will scan the QR code and once it’s confirmed as valid, they will enter the voucher (up to $30 value) and charge you any remaining balance on your lunch or experience. AEDA then provides the value of the voucher back to the business directly.

No, any amount remaining on the voucher is forfeited. Eg if your total bill comes to $20, the remaining $10 of the voucher is forfeited.

No, each voucher is only valid for one use after which it is void.

No, vouchers are only valid to go towards food or an experience. They cannot be redeemed for cash. Any unused value of the voucher is forfeited and cannot be redeemed for cash.

Yes as long as you have the QR code, the business can scan the voucher however there is no need to print anything. The QR code can be scanned from your phone.

It’s no secret that local businesses have been hit hard by Covid-19. Adelaide’s Long Lunch campaign is designed to stimulate economic activity specifically for hospitality and experiences in the CBD and North Adelaide. The Adelaide Economic Development Agency wants to get the ball rolling with this campaign. The $30 QR code voucher is intended to be an incentive. It may cover the entire price of your meal or experience or you can add to it.

Whether you were successful in winning a voucher in the ‘Adelaide’s Long Lunch Original Promotion’ or ‘Adelaide’s Long Lunch Second Chance Draw’, your voucher is valid until Wednesday 30 June.

All successful recipients were emailed their voucher. Here’s a couple of tips if you can’t find your voucher:

  • Check your spam and junk inbox.
  • Double check what email address you used to enter the promotion.

Still can’t find it? That’s okay! You can email [email protected] and we will arrange for your voucher to be resent.